Member Identification

The security of member benefits in the Plan is a key priority for the Trustee and the Plan has a range of procedures in place to manage risks associated with fraud and other illegal activities.

Following the introduction of the Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Act 2006, the Trustee has developed an AML/CTF program for the Plan to identify, mitigate and manage the risk of the Plan being used to launder money or finance terrorism. The main impact on members is the new customer identification and verification process.

Members are required to provide suitable proof of identity before their benefit is paid or before commencing an income stream.

The Plan will accept the following documents as proof of identity. The documents must be certified copies:

EITHER

One of the following documents that contains your photograph:

Current driver's license issued under State or Territory law

Current passport #^

OR

One of the following documents:		One of the following documents:
Birth certificate or extract#		Letter to you from Centrelink that is addressed to your residential address that records the provision of a Government assistance payment*
Citizenship certificate issued by the Commonwealth	PLUS	Notice issued by the Australian Taxation Office* that contains your name and residential address and records a tax debt payable to or by you
Pension card issued by Centrelink that entitles you to financial benefits		Notice issued by a local government body** that contains your name and residential address and records the provision of services to you

 

# If your passport or birth certificate/extract is not in English, it must be accompanied by an English translation prepared by an accredited translator.
^ If your passport is not an Australian passport it must include your signature.
* No older than 12 months.
** No older than 3 months.

Have you changed your name or are you signing on behalf of another person?

If you have changed your name or are signing on behalf of the applicant, you will need to provide a certified linking document. A linking document is a document that proves a relationship exists between two (or more) names. The following table contains information about suitable linking documents.

Purpose	Suitable linking documents
Change of name	Marriage certificate, deed poll or change of name certificate from the Births, Deaths and Marriages Registration Office.
Signed on behalf of the applicant	Guardianship papers or Power of Attorney.

Certification of personal documents

All copied pages of ORIGINAL proof of identification documents (including any linking documents) need to be certified as true copies by any individual approved to do so (see below).

The person who is authorised to certify documents must sight the original and the copy and make sure both documents are identical, then make sure all pages have been certified as true copies by writing or stamping 'certified true copy' followed by their signature, printed name, qualification (eg Justice of the Peace, Australia Post employee, etc) and date.

The following can certify copies of the originals as true and correct copies:

a permanent employee of Australia Post with five or more years of continuous service a finance company officer with five or more years of continuous service (with one or more finance companies) an officer with, or authorised representative of, a holder of an Australian Financial Services Licence (AFSL), having five or more years continuous service with one or more licensees a notary public officer a police officer a registrar or deputy registrar of a court a Justice of the Peace a person enrolled on the roll of a State or Territory Supreme Court or the High Court of Australia, as a legal practitioner an Australian consular officer or an Australian diplomatic officer a judge of a court a magistrate, or a Chief Executive Officer of a Commonwealth court.

Please note: we may be required to ask for further identification from you in order to meet relevant regulatory requirements.