You wouldn’t fix your car on your own (unless you’re an aircraft mechanic), so why would you have all the answers to something as complex your financial future? Just like in everyday life, it’s ok to ask for help with your finances.

As a member you get access to a range of advice options at no additional cost. Whether you prefer to discuss your super over the phone or read it online, we’re here to help you.

Make an appointment

You can book an appointment to speak with us over the phone, or face-to-face in a location that’s convenient for you.

There are two types of appointments for you to choose from:

  • Super Advice: If you need advice about your super that takes into account your individual needs and circumstances
  • Simple questions: If you need general advice and information about your super, for example learning how different aspects of your super work

If you need more immediate help, please call us on 1300 362 967.


Let's get started. Select 'phone appointment' and a date and time that suits you.

1 Location or type

Mascot Campus
International Cabin Crew
Domestic Cabin Crew/Customer Service
Phone - Super Advice
Phone - simple questions
CMS and Avionics
Customer Service

2 Appointment date


3 Available times


Meet the Super Advice team

If you’re a member of Qantas Super, you can get advice from our team over the phone or face-to-face at a time and location that suits you. Just 30 minutes of your day could set you up for life.

Meet Diana Antonious

Super Adviser Diana Antonious is passionate about helping more members understand and get excited about their super.

Meet Josephine Tannous

Super Adviser Josephine Tannous believes a face to face discussion about super can make a big difference for members.

Meet Simone D'Souza

Superannuation Associate Simone D’Souza wants to make information about super easy and accessible for our members.

Meet Zaheed Khan

Zaheed Khan is passionate about helping members understand their super.

Meet Nicola Brown

With 20 years of experience in super, Nicola is excited to help make a change for members.

Meet Mathew Vasconcelos

Mathew is keen to help members build themselves up to be financially stable now and into the future.

Get advice over the phone

Our friendly helpline are here to help answer your questions – no matter how big or little.

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Email us

Prefer to chat over email?

No problem, simply log into your account and send us an email from there. We’re ready to help you.

Learn online

Our Learning Hub can answer some of the questions you’ve always wanted to ask, helping you understand your super and the simple steps you can take to stay in control.

Attend a seminar

Our seminars are designed to help if you just want to understand the basics, are looking to grow and secure your money, or find out what your super insurance can do for you when you need it most.

Some financial advice is provided by Authorised Representatives of Guideway Financial Services Pty Ltd, ABN 46 156 498 538 (Guideway), Australian Financial Services Licence #420367. View part one and part two of the Guideway Financial Services Guide. Some financial advice is provided by Authorised Representatives and Representatives of Mercer Financial Advice (Australia) Pty Ltd, ABN 76 153 168 293, Australian Financial Services Licence #411766 (Mercer). Qantas Super does pay fees to Mercer for simple advice which are included in the fees paid to Mercer for administering Qantas Super. View the Mercer Financial Services Guide. Qantas Super and Qantas Airways Ltd do not provide, recommend or endorse Guideway or Mercer financial advice services and do not accept any liability for loss or damage caused by or related to the services. You should consider the terms and conditions that apply to the services. Qantas Super does not receive any commissions from Guideway or Mercer as a result of members using their financial advice services. You are responsible for any fees related to comprehensive advice.