Got a question about Qantas Super? Mathew’s got the answer!

It was a hailstorm that set Mathew Vasconcelos on the path to becoming a Super Adviser.

After graduating from university with a business degree, he began working as a claims officer for an insurance company in 2010, helping people whose homes needed mending after a series of storms in Melbourne.

“I really enjoyed being able to help people through those hectic times,” he said.

This work led Mathew to explore how he could continue to help people with their finances. From here, he began his studies to become a financial adviser. As he studied, Mathew worked at ANZ and then Pillar, a superannuation administrator.

“When I first joined the company, there was no pathway from being a service consultant to going into advice, but I knew that there was an advice side to the business,” Mathew explained. “I tried to prove myself, and get involved in different projects around the business to learn as much as I could.”

Mathew then joined the advice team at Aware Super.

“I really enjoy focusing on super because, at the moment, I think there’s a big opportunity to engage younger members, and help them build themselves up to be financially stable now and into the future,” he said.

Joining Qantas Super a year into a pandemic that has changed the lives of thousands of staff, Mathew said he’s eager to get to work helping members with their super questions.

Though the Qantas Super advice team is currently taking appointments to chat with members over the phone, they will soon be back in bases around Australia to meet members at a time and location that suits them. This service is provided at no additional cost to members.

Whether you’re just starting out on your super journey or you’re getting ready for retirement, Mathew said a simple 30 minute chat can help you get your super sorted.

“I like to keep it simple, breaking down what super means for the member and their situation in order to make it relevant for them,” he said.

Speed round

Favourite holiday destination?

Anywhere around Europe, but particularly the Mediterranean.

Favourite sports team?

Not a team, but I love tennis and Rafael Nadal is my favourite player.

Cats or dogs?

I have both, so I have to say both.

Favourite place to relax?

The beach.

Go-to coffee order?


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Different ways to get advice

Whether you prefer to discuss your super in person, over the phone or read it online, we’re here to help you.

Other ways you can get help

Attend a seminar

You can attend a range of seminars designed to help you understand super and better plan to meet your lifestyle goals. The seminars are free for you to attend.

Email us

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Learn online

Our Learning Hub has the answers to your super questions, helping you understand your super and the simple steps you can take to stay in control.