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Home Learning Hub Insurance benefits for members in Divisions 1, 2, and 3

Qantas Super provides eligible members with flexible insurance options.

This means you are automatically covered 24 hours a day, seven days a week for death, total and permanent disablement and, depending upon your division, income protection. This is known as Standard Cover and is subject to eligibility criteria.

The information on this page provides an overview and assumes you:

  • are a permanent Qantas Group employee currently at work (not on leave without pay);
  • are eligible for cover under Qantas Super’s insurance policies with the insurer, MetLife. If you were last at work before 1 August 2014, Qantas Super’s self-insured arrangements apply to you which are different to the benefits set out on this page;
  • have not reached your Superannuation Date1, your new phase of super; and
  • do not have special arrangements or grandfathered benefits (including members who transferred from former Australian Airlines schemes).

This page does not cover any Voluntary Cover you may also have taken out.

Note: If you elect choice of fund or cease employment with the Qantas Group and become a Retained Member in Gateway, your Standard Cover for death and TPD will transfer to Gateway (conditions apply). Refer to the disclosure information relevant to your division and the Gateway PDS.

Details of Standard Cover for Divisions 1 and 2

Income protection (or disability benefit)

Division 1 and 2
Features
  • Cover up to your new phase of super (your Superannuation Date)1
  • Monthly income benefit for the period of the disability
  • Monthly benefit for reimbursement of private health insurance premiums
  • Waiting period is a minimum of 90 days
  • Benefit ceases on termination of employment and in other specified circumstances
  • Member contributions are funded by the Qantas Group and company contributions continue to be made
How it's calculated
  • Monthly income benefit = (your salary2 x 70%) ÷ 12
  • Benefit is reduced by offsetting amounts which include, but are not limited to:
    • Any workers compensation payment
    • Any sick or annual leave payments
    • Any social security payment
  • Any other income received as a result of the disability (including from other insurance policies).
  • Any lump sum offsetting amounts received are converted to equivalent income amounts for the purpose of determining the amount of the offset to be applied
  • Payment of health fund premiums is fixed at $242.80 as at 1 April 2024 (indexed to AWOTE3) per month. Payment is subject to evidence of private health fund membership
  • Loss of Licence – No benefit is payable if Loss of Licence Insurance Cover is paid

Total and Permanent Disablement (TPD) benefit

Division 1
Features
  • Cover up to your Superannuation Date1
  • You can make a one off nomination of benefit payable at the point of a claim. Select either: – A monthly income benefit which is payable until you reach your Superannuation Date1. Upon reaching your Superannuation Date1, monthly payments cease and a lump sum Retirement Benefit becomes payable; or – A lump sum TPD benefit.
  • Company contributions continue to be made
  • Benefits continue after termination of employment but cease upon reaching your Superannuation Date1 or in other specified circumstances
  • Benefit period is excluded from Credited Service if member contributions are not paid
How it's calculated
  • Monthly income benefit = calculated as per the income protection benefit (including applicable reductions due to offsets)
  • Lump sum TPD benefit = greater of three calculation options which are set out under the Trust Deed and Rules
Division 2
Features
  • Cover up to your Superannuation Date1
  • You can make a one off nomination of benefit payable at the point of claim. Select either:
    • A monthly income benefit which is payable until you reach your Superannuation Date1. Upon reaching your Superannuation Date1, monthly payments cease and a lump sum Retirement Benefit becomes payable; or
    • A lump sum Serious Ill-Health Benefit (see below).
  • Company contributions continue to be made
  • Benefits continue after termination of employment but cease upon reaching your Superannuation Date1 or in other specified circumstances
How it's calculated
  • Monthly income benefit = calculated as per the income protection benefit (including applicable reductions due to offsets)

Death, serious ill-health, or terminal illness benefit

Division 1 and 2
Features
  • Lump sum benefit
  • Cover up to your Superannuation Date1
  • Serious ill-health benefit is payable where you cease employment due to serious ill-health but are not entitled to a TPD benefit
  • Division 2 only: Serious ill-health benefit is payable where you are TPD but elect to receive a Serious Ill-Health Benefit
  • Terminal Illness benefit is an advance payment of the death benefit
How it's calculated
  • The death benefit (and serious ill-health benefit) calculations depend upon a range of factors
  • Terminal Illness benefit payments are subject to a maximum of $3 million. Any remaining balance is payable on death

Details of Standard Cover for Division 3

Income protection (or total but temporary disablement benefit

Features
  • Monthly income benefit
  • Waiting period is a minimum of 90 days
  • Payable for maximum period of 24 months
  • Cover to age 65
  • Benefit payable ceases on termination of employment and in other specified circumstances
How it's calculated
  • Monthly income benefit = (your salary2 x 75%) ÷ 12
  • Benefit is reduced by offsetting amounts which include, but are not limited to:
    – Any workers compensation payment
    – Any sick or annual leave payments
    – Any social security payment
    – Any payment received under Loss of Licence Insurance.
    – Any other income received as a result of the disability (including from other insurance policies)
  • Any lump sum offsetting amounts received are converted to equivalent income amounts for the purpose of determining the amount of the offset to be applied

Total and Permanent Disablement (TPD) benefit

Features
  • Lump sum benefit
  • Cover to age 65
How it's calculated
  • Projected Retirement Benefit = (18% x salary2 x years of actual and prospective Credited Service to age 65)
  • Plus any supplementary benefit
  • Benefit reduced by offsetting amounts which include, but are not limited to:
    – Any workers compensation or insurance payment
    – Any social security payment
    – 1/3 of any insurance payment received under Loss of Licence Insurance.
    – Any other income received as a result of disability (including from other insurance policies)
  • Any offsetting amounts received in the form of income are converted to equivalent lump sum amounts for the purpose of determining the amount of the offset to be applied

Death, serious ill-health, or terminal illness benefit

Features
  • Lump sum benefit
  • Cover to age 65
  • Terminal Illness benefit is an advance payment of the death benefit
How it's calculated
  • Projected Retirement Benefit = (18% x salary2 x years of actual and prospective Credited Service to age 65)
  • Plus any supplementary benefit
  • Terminal Illness benefit payments are subject to a maximum of $3 million. Any remaining balance is payable on death

1Superannuation Dates for:
Division 1 and 2
– 1 July following 55th birthday (Flight Attendants and Tech Crew)
– 1 July following 60th birthday (Ground Staff)
Division 3
– Age 65

2Different salary definitions apply to categories of members and benefit payments under the Trust Deed. Salary amounts are as advised by the Qantas Group.
Details on how salary is calculated can be found on the People section of the Qantas Group intranet, or by contacting Qantas People Services or the relevant payroll department. Benefits will be reduced by any applicable part-time factor.
3AWOTE means Average Weekly Ordinary Time Earnings.

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