Moving on from a job can mean a lot of changes, but wherever life takes you next, you can rest assured that Qantas Super will be right by your side.

That’s because Qantas Super was created to look after the super savings of the Qantas family. So you can stay with a fund that gets who you are, and where you’ve come from.

What happens to my Qantas Super account?

Once you stop working for the Qantas Group, you’ll automatically become a retained member of Qantas Super’s Gateway Division.

And you can stay with Qantas Super for as long as you want (with a balance of at least $6,000).

You’ll see a couple of changes with your account, depending on whether you were already a member of our Gateway Division, or if you were in another Division.

Watch this short video to learn about what happens to your account when you leave Qantas:

What happens if I'm already in Gateway?
Here's what stays the same
  • Your member number
  • Your PIN for logging into your account
  • Your fees and costs
  • The investment option your super is invested in, and the options you can choose from
  • The people you’ve nominated as your beneficiaries
  • The dollar amount of your insurance cover for death and total and permanent disablement
  • Your insurance premiums.
Here's what will be different
  • Your default insurance cover becomes a fixed dollar amount (instead of being based on your salary)
  • Your income protection cover will stop 90 days after you stop working for the Qantas Group.
What happens if I'm in another Division?
  • You’ll get a brand new account in Qantas Super’s Gateway Division, and your super balance will transferred into this account. This will happen after we receive your last contribution and information about your employment from payroll, which may take up to eight weeks. If you would like to check up on how this process is tracking, you can reach out to People Services
  • The opening of your account in Gateway will be backdated effective the day you left employment at Qantas Group
  • You’ll get a new PIN to log into your new account
  • Fees and costs for Gateway will apply
  • Your super will be invested in the investment options you’ve already chosen. If you haven’t chosen an option, your super will be invested in the default option for Gateway. And if you’re in a defined benefit division, you’ll now be able to choose your investment option for all your super
  • You can change your investment option at any time – and you’ll have access to the same investment options as you do now
  • The dollar amount of insurance cover you have for death and total and permanent disablement will carry across. Your income protection cover stops.
  • Insurance premiums for Gateway will apply to your insurance cover. Some of you don’t currently pay insurance premiums or you may only pay a portion, so it’s important to check the cost
  • The people you’ve nominated as your beneficiaries will carry across to your new account

What do I need to do if I'm getting another job?

If you’re moving on to a new employer, Qantas Super will be right there with you. As you get set up at your new job, here are some quick things you can do to make sure your super is on track:

Review your insurance cover

Your insurance will change when you leave employment at Qantas Group. These changes differ depending on your division, so it’s important to review your cover and be aware of what’s changing for you.

Review your investment options

It’s important to review your investment options from time to time, to make sure they’re still aligned to your needs and objectives.

Crunch the numbers

Our calculators can help you work out how much super you could have in retirement and how long it will last. You can compare different scenarios by adjusting your contributions, returns, and more.

Speak to a Super Adviser

A Super Adviser can help you make sure your super is on track, wherever you go next. You can book a one-on-one chat with a Super Adviser at no extra cost.

What do I need to know if I'm retiring?

If you’re ready to retire and want to start accessing your super, you may want to consider opening a Gold-rated Qantas Super income account.

With our income account you can:
Receive regular payments

An income account pays you a regular income from your retirement savings. That means you can better manage your day-to-day expenses and those bigger retirement dreams.

Reduce the tax you pay

Before you turn 60, you may receive a 15% discount for the tax you pay on your retirement income. Once you’ve turned 60, you won’t pay tax on the payments you receive from your income account. When you open, or switch to, an income account as a retirement member, you won’t pay tax on your investment earnings1.

Keep growing your wealth

Did you know that 60% of a member’s wealth is earned through investment during retirement?2

An income account keeps your nest egg invested so it continues to generate returns.

Have flexibility with your money

To help with budgeting, you can choose to receive fortnightly, monthly, quarterly, half-yearly or annual payments from your income account. You can also make online withdrawals3 to cover any other expenses that may pop up.

1. Tax applies to investment earnings for income accounts for transition to retirement members.   2. Russell Investments: ‘The 10/30/60 Rule’, January, 2015.   3. Conditions apply. Minimum and maximum drawdown limits apply.

Important things to consider before retirement:
When can I access my super?

All super is subject to preservation. Generally, this means that you can’t access your preserved super in cash unless you satisfy a ‘condition of release’.

What's the difference between a super account and income account?

If you choose to keep your nest egg in the super environment, you can either keep it in your regular super account or transfer it to an income account as a retirement member.

How does the Age Pension work with super?

If you retire and receive an income from your super, you might also be able to receive the age pension to help supplement your income.

Speak to a Super Adviser

A Super Adviser can help you work out what retirement strategy is right for you. You can book a one-on-one chat with a Super Adviser at no extra cost.

Our exclusive member benefits

Even if you leave your role at Qantas Group, you can still enjoy the same Qantas Super member benefits that you know and love. These include:

Gold-rated products

We’re proud that our work for our members is recognised by prestigious research firm SuperRatings year after year. By looking at our investment returns, fees and other factors, like the insurance policies we provide, SuperRatings has awarded us a ‘Gold’ rating for our super and pension products*.

Guidance throughout your super journey

Our super account can help you save for retirement, while our income account will be there to help you make the most of your life after work.


We make it easy for you to get quality advice by giving you access to Super Advisers face-to-face or over the phone. Best of all, this service is included in your membership, so there’s no additional cost.

24/7 access

With a Qantas Super account you can stay on top of your super 24/7. You can log in anytime to quickly find and combine any other super you have, project your income in retirement, change your investment options, and more.

*The rating is issued by SuperRatings Pty Ltd ABN 95 100 192 283 AFSL 311880 (SuperRatings). Ratings are general advice only and have been prepared without taking account of your objectives, financial situation or needs. Consider your personal circumstances, read the product disclosure statement and seek independent financial advice before investing. The rating is not a recommendation to purchase, sell or hold any product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings assumes no obligation to update. SuperRatings uses objective criteria and receives a fee for publishing awards. Visit for ratings information and to access the full report. © 2021 SuperRatings. All rights reserved.

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If you want to learn more or need help with making a decision about your super, you can get simple advice over the phone or face to face. It’s included as a part of your membership so there’s no extra cost.