Important information about your insurance cover during stand down

When you commence a period of stand down, any Standard Cover you have for death, total and permanent disability (TPD), and income protection automatically continues during the stand down period for up to two years. If you have Voluntary Cover for death and TPD, this will continue as long as premiums continue to be paid.

If you are still stood down after this time, we’ll send you a reminder and you’ll be able to apply for an extension. This extension will be subject to the approval of your employer and the insurer. If you request for your cover to be reinstated after it has ceased, you may be required to provide evidence of good health.

For insurance cover purposes, you’re considered not to be stood down (“stood up”) if you are doing work for Qantas Group. For insurance cover purposes, if you are stood down and you choose to take annual leave or long service leave during your stand down period, you will still be considered to be stood down because you would otherwise be stood down if you had not taken that paid leave. If you take leave while stood down and are unsure whether you were covered or have an eligible claim, we encourage you to submit a claim application for us to review with the relevant insurer.

If you were stood up on or after 1 August 2020, you will not be considered stood down for any period of stand down that starts on or after 2 August 2020 unless it is for a period of more than 7 consecutive days.

Your pattern of stand down and any paid leave you may have taken may affect the timing of your benefit being paid, so we are working closely with our insurers to consider how the stand down will impact the outcome of assessing claims. We know that the extent and nature of the stand down varies across the Qantas Group, and so the particular circumstances of each claim will be reviewed carefully.

If you are unsure whether you were covered or have an eligible claim, we encourage you to submit a claim application for us to review with the relevant insurer.

You don’t need to do anything.