Getting financial advice

Decisions you make now can have a major impact on your lifestyle in retirement – and the age you can choose to stop working. The superannuation, wealth protection and investment landscape is incredibly complex and diverse. Financial advice can help you set a plan to make your money work hard for you both now and in the future. Qantas Super provides members with access to financial  advice, on the phone and face-to-face. This advice is provided by licenced Mercer financial advisers who are familiar with Qantas Super.

Types of advice

Simple super advice over the phone

This service is provided over the phone, and is available to Qantas Super members for a range of common questions such as:

  • What is the right investment option for you?
  • Do you have the right level of insurance cover?
  • How are you tracking for retirement? What is the level of income you are likely to achieve in retirement?
  • How can you maximise your retirement income by using any surplus cashflow now?

There’s no additional cost to you for simple advice – the costs are included in the administration fees applicable for your division (which may or may not be paid by you).

Comprehensive advice

For advice that is designed specifically for you, taking into account all your financial arrangements both inside and outside of super, you can make an appointment with a licensed financial adviser. A licensed financial adviser can help you with wealth building strategies, effectively transitioning to retirement, managing your money if you’re moving overseas or about to receive a payment due to suffering from total and permanent disablement (TPD) or a Terminal Illness, or help you if you’re about to receive a redundancy payment.

Licensed financial adviser, Andrew Quoyle, from Mercer Financial Advice, is very familiar with Qantas Super and is located at the Qantas campus at Mascot. His role is to advise members on how to achieve the best outcome for them, even if that means recommending a product outside of Qantas Super. Although your initial discussion with Andrew will be free, there’ll be a fee if you choose to move forward with comprehensive advice. In many cases, the cost of advice relating to your account in Qantas Super can be paid from your super.

Read the Mercer Financial Services Guide.

How to arrange an advice session

To arrange a financial advice session or to find out more about what we offer, simply call the Qantas Super Helpline on 1300 362 967.

All financial advice is provided by Authorised Representatives and Representatives of Mercer Financial Advice (Australia) Pty Ltd, ABN 76 153 168 293, Australian Financial Services Licence #411766 (Mercer).
Qantas Super and Qantas Airways Ltd do not provide, recommend or endorse these financial advice services and do not accept any liability for loss or damage caused by or related to the services. You should consider the terms and conditions that apply to the services. Qantas Super does not receive any commissions from Mercer as a result of members using its financial advice services. It does pay fees to Mercer for simple advice which are included in the fees paid to Mercer for administering Qantas Super. You are responsible for any fees related to comprehensive advice.


Read what a Qantas Super member had to say about the financial advice offer

A Sydney-based Qantas IT manager met with adviser Michael Pearce to discuss his financial situation. Read ‘A member talks about…the financial advice offer through Qantas Super’.