Significant Event Notices

As one of Australia’s largest super funds, Australian Retirement Trust will provide Qantas Super members a broader range of quality products and services at competitive fees and insurance premiums.

Importantly, Australian Retirement Trust is one of the largest defined benefit administrators in Australia and has the skills and experience to administer a complex fund like Qantas Super with both defined benefit and accumulation divisions.

With these factors in mind, the Qantas Super Trustee is confident that a merger (by way of a Successor Fund Transfer [SFT]) with Australian Retirement Trust is the best path moving forward and will deliver value for members leading into and during their retirement.

If you were to roll over your account to Australian Retirement Trust prior to the merger, you would not be part of the Qantas Group Super Plan within Australian Retirement Trust, nor would you be identified as a former Qantas Super member. Therefore, you would not participate in any special arrangements negotiated for former members of the Qantas Group Super Plan.

You can see Qantas Super’s latest investment performance for all investment options via this link. Super investment performance | Qantas Super

You can see Australian Retirement Trust’s latest investment performance for all investment options via this link. Super investment performance | Australian Retirement Trust

When comparing Qantas Super’s and Australian Retirement Trust’s investment performance you should consider making an apples with apples comparison. For example, comparing like investment options from a risk and asset allocation perspective, over the same time periods, with the same end dates.

Australian Retirement Trust considers ESG factors across all investment options, and also offers a Socially Conscious Balanced option for members who want to invest their superannuation according to an extended set of ESG principles.

You can find information on Australian Retirement Trust’s approach to sustainable investing at Sustainable Investing | Australian Retirement Trust

You can find information on Australian Retirement Trust’s Socially Conscious Balanced option at Socially Conscious Balanced | Australian Retirement Trust

For members in Gateway or Divisions 3A, 5, 6, 7, or 10:

If you don’t want your benefits transferred to Australian Retirement Trust, you can transfer to a fund of your choice by completing and returning the relevant withdrawal form for your membership type on our forms page and returning it to us before the Limited Service Period begins at 5pm on 12 March 2025 (for members with an income account) or 5pm on 18 March 2025 (for members with a super account). You will also need to notify your employer of your chosen fund’s details.

If your benefits are transferred to Australian Retirement Trust, you can choose to withdraw from ART after the Limited Service Period ends.

Before you make a decision, you should consider seeking independent financial advice and consider a variety of factors when choosing to move to a new super fund. For example, you may want to consider administration fees and costs, the investment options available to invest in, investment performance and other benefits. It’s also important to consider your insurance cover with Qantas Super, insurance costs and whether you will be eligible for similar insurance cover in another fund.

For members in a Defined Benefit division:

If you are a defined benefit member and do not wish to move to Australian Retirement Trust, you will need to complete a choice of fund payment request form. Please note that as part of the regular process, before acting on a payment request, Qantas Payroll are contacted to ensure the member has completed the appropriate payroll steps, and that all final contributions have been made. As such please ensure that any Choice of Fund request is made well in advance of 18 March 2025.

Withdrawals cannot be made during the Limited Service Period. Please ensure that any request for withdrawals are made before the Limited Service Period starts on the date specified within the Significant Event Notice for your Division.

If you are already a member of Australian Retirement Trust, Australian Retirement Trust will generally be able to identify you by using your personal details. If you have an existing Australian Retirement Trust account, the Australian Retirement Trust Transfer Guide will provide more information on whether your existing Australian Retirement Trust account will be consolidated with your Qantas Group Super Plan account in Australian Retirement Trust.

The approach to consolidation will generally depend on the insurance arrangements and whether your Australian Retirement Trust account is a Super Savings, Income account, Corporate or a QSuper¹ account.

Importantly, binding nominations in your Qantas Group Super Plan account in Australian Retirement Trust, will apply as follows:

• If you have an existing binding beneficiary nomination on your Qantas Super account and also on your Australian Retirement Trust membership², then the binding beneficiary nomination already held by Australian Retirement Trust, will apply to your Qantas Group Super Plan account in Australian Retirement Trust from the Transfer Date.
• If you have an existing binding beneficiary nomination on your Qantas Super account, but do not have a binding beneficiary nomination on your Australian Retirement Trust membership², then the binding beneficiary nomination held on your Qantas Super account will continue to apply to your Qantas Group Super Plan account (subject to meeting Australian Retirement Trust’s requirements). Australian Retirement Trust will provide more information about how this will affect your existing Australian Retirement Trust accounts.
• If you have an existing binding beneficiary nomination on your Qantas Super account and also have a QSuper¹ account in Australian Retirement Trust (either with or without a binding beneficiary nomination), then the binding beneficiary nomination held on your Qantas Super account will continue to apply to your Qantas Group Super Plan account (subject to meeting Australian Retirement Trust’s requirements). This will not affect your QSuper¹ account in Australian Retirement Trust.

Please refer to the Australian Retirement Trust Transfer Guide for more details and changes that could apply, and consider attending one of the information webinars. You should consider the impact of the transfer and any options available to you.

If you already have an Australian Retirement Trust membership and have a binding beneficiary nomination on your account, then that nomination may override a binding death benefit nomination held for your Qantas Super account. It is therefore important to keep your beneficiary nominations up to date, both before and after the Transfer Date.

¹QSuper refers to the Government Division in Australian Retirement Trust – not Qantas Super.
²Australian Retirement Trust membership refers to the Public Offer Division in Australian Retirement Trust – not the Government Division in Australian Retirement Trust.

It may be possible to process certain urgent payment requests prior to 24 March 2025. However, any requests received after this date will be passed to Australian Retirement Trust for priority processing following the Transfer Date. The types of urgent payment requests we may process are:

• Financial Hardship approvals
• Compassionate Grounds as approved by the ATO
• Terminal Illness benefits
• Other circumstances where there could be significant adverse consequences if the member does not receive the funds.

If you need to request an urgent payment, please give us a call on 1300 362 967.

The way Qantas Super works differs across our Divisions and membership categories, so Significant Event Notices have been prepared for different categories of members within Qantas Super. This means that if your membership status changes at any time, you will need to refer to the relevant Significant Event Notice at the top of this page for your new membership category to learn about the applicable features and fees.

For example, if you leave the Qantas Group or exercise choice of fund before the Transfer Date, you will become a Retained Member in our Gateway Division. At the Transfer Date, your account will, in most cases, be transferred to the Super Savings – Corporate Former Qantas Group Super Plan (Former Qantas Group Super Plan) in Australian Retirement Trust, where different fees and insurance arrangements will apply to those outlined in this Significant Event Notice.

For example, the administration fee in the Former Qantas Group Super Plan in Australian Retirement Trust that you will pay is $1.20 per week, plus 0.10% pa on the first $500,000 of your account balance.

Australian Retirement Trust will send your transition communication, including a link to the Transfer Guide and an invitation to information webinars to help you understand more about the transfer.

Throughout April and May 2025, Australian Retirement Trust will then send you several ‘Welcome’ communications, including:

• An email with your new Australian Retirement Trust member number and instructions on how to access your new online account with ART. Note that if you don’t have a valid email address on record, ART will not be able to send you this communication
• Your Welcome letter, which includes a summary of your new Australian Retirement Trust account
• A communication confirming your opening balance
• A communication confirming the full details of your insurance arrangements

Australian Retirement Trust is digital by default, which means it provides information to members by email by default. Any communication preferences you currently have in place on your Qantas Super account will not be transferred to Australian Retirement Trust.

It is therefore important to make sure that your contact details (especially your preferred email address), are up to date. You can review your details and make any changes by logging into your and clicking the ‘Personal Details’ tab. Please ensure you’re using your personal email address to receive information about your super, so you can keep track of your balance wherever life takes you.

You can contact Australian Retirement Trust’s temporary Transition line on 1800 319 489, or email Australian Retirement Trust via [email protected]. You can also visit art.com.au/qgsp.