Qantas Super was built from the ground up to suit the unique needs of the Qantas employees, which means we understand the services and benefits you need to look forward.

One of our great benefits is 360Health Virtual Care, a service offered through our insurer, MetLife. This service gives you and your immediate family confidential access to expert medical support and guidance from the comfort and support of your own home.

When someone is facing a health problem they need clear, definitive answers and reassurance that the support they’re getting is the best available. 360Health Virtual Care helps where there is uncertainty by providing you with easy access to more than 50,000 leading general practitioners and doctors, specialists, and mental health clinicians globally who can provide confidence and clarity on any medical concern, helping you get the right diagnosis, treatment plan, and information.

What help does 360Health Virtual Care provide?

360Health Virtual Care offers a range of services including:

  • Medical: Request an in-depth second medical opinion from an expert specialist or submit general questions online to a GP or paediatrician.
  • Mental Health: book an in-depth mental health review or ask a general mental health question online
  • Nutrition: book a nutrition consultation

Who can access the service?

Any Qantas Group employee and their immediate family can access 360Health Virtual Care at no additional cost. That means you do not need to be a Qantas Super member, or hold insurance through Qantas Super, in order to use the service.

This is a great benefit Qantas Super is providing all Qantas Group employees through its partnership with MetLife.

How to access 360Health Virtual Care

You can access the service:

To use 360Health Virtual Care for the first time, you will need the access code: QANT

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360Health Virtual Care is a service provided by Teladoc Health. Teladoc Health is a separate and independent entity to MetLife, and MetLife will not be responsible for the nature or quality of services provided by Teladoc Health. Access to these services will be at MetLife’s reasonable discretion and is eligible for all eligible clients who have received a specific code to activate the service. MetLife reserves the right to reasonably discontinue or change the services at any time.

We're here to help

If you have any questions about this service, or your super, you can give us a call on 1300 362 967. You can also book a one-on-one appointment with a Super Adviser as part of your membership at any time.