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Exemplary governance is one of the core foundations of our business strategy.

This regulates everything we do, including how objectives are set and achieved, how risk is monitored and assessed and how performance is optimised.

Significant and material change notices

  • 2024

    May – Divisions 1, 2, and 3

    May – Divisions 2AG and 2BF

    May – Divisions 5, 6, 7, and 10

  • 2023

    June – Gateway (super)

    • Premiums for TPD and IP insurance cover are decreasing
    • Investment-related fees and costs decreased for 2022/23
    • Administration fees paid from general Plan assets
    • Changes to when insurance cover stops and standard exclusions

    June – Gateway (income accounts)

    • Investment-related fees and costs decreased for 2022/23
    • Administration fees paid from general Plan assets

    June – Divisions 5, 6, 7, and 10

    • Premiums for TPD and IP insurance cover are decreasing
    • Investment-related fees and costs decreased for 2022/23
    • Changes to when insurance cover stops and standard exclusions
    • A minor correction to eligibility for TPD

    June – Divisions 1, 2, 3, 3A, and 15

    • Premiums for Voluntary Cover for TPD are decreasing
    • Investment-related fees and costs decreased for 2022/23
    • Changes to when insurance cover stops and standard exclusions

    June – Division 3AN

    • Premiums for Voluntary Cover for TPD are decreasing
    • Investment-related fees and costs decreased for 2022/23
    • Changes to when insurance cover stops and standard exclusions
    • A minor correction to eligibility for TPD

    December – Gateway (super), Divisions 5, 6, 7, and 10

    • Changes to an investment option
    • Premiums for TPD and IP insurance cover are decreasing

    December – Gateway (income)

    • Changes to an investment option

    December – Divisions 1, 2, 3, 3A, 3AN, and 15

    • Changes to an investment option
    • Premiums for Voluntary Cover for TPD are decreasing
  • 2022

    April (all Divisions)

    April (Divisions 1, 2, 3, 3A, and 15)

    • Changes to insurance premiums for Voluntary Cover
    • Changes to applying for Voluntary Cover
    • Expanding definitions of TPD for Voluntary Cover

    April (Division 3AN)

    • Changes to insurance premiums for Voluntary Cover
    • Changes to applying for Voluntary Cover
    • Change to a definition of TPD

    April (Gateway)

    • Changes to default insurance cover
    • Removal of extra salary-linked cover
    • Changes to insurance premiums
    • Changes to applying for Voluntary Cover
    • Change to a definition of TPD

    April (Division 5, 6, 7, 10)

    • Changes to insurance premiums
    • Changes to applying for Voluntary Cover
    • Change to a definition of TPD

    December (all Divisions)

  • 2021

    June (Gateway and Divisions 3A, 5, 6, 7, and 10)

    June (Divisions 1, 2, 3, and 15)

    August (Gateway)

    December (Divisions 1, 2, 3, and 15)

    • Qantas has extended the temporary reduction of its contributions towards defined benefits
  • 2020
  • 2019

    August (Gateway super accounts and Divisions 3A, 6, 7, and 10)

    • Lower fees
      • Fees capped on low-balance accounts
      • Exit fee scrapped
    • Changes to insurance
      • Premiums for income protection cover reduced
      • Insurance will be cancelled for inactive accounts
      • Continuing insurance cover while on unpaid parental leave and leave of absence
    • Some older members to be exempt from the ‘work test’
    • Inactive low-balance accounts to be transferred to the ATO

    August (Gateway income accounts and Divisions 1, 2, 3, 5, and 15)

    • Lower fees
      • Fees capped on low-balance accounts
      • Exit fee scrapped
    • Some older members to be exempt from the ‘work test’
    • Inactive low-balance accounts to be transferred to the ATO
  • 2018

    September-October (Divisions 6, 7 and Gateway)

    • Reduction in administration fee from 1 October 2018

    August-September (all members)

    • Removal of term deposit option

    June (all members)

    • Introduction of Insurance in Superannuation Code of Practice

    March (all members)

    • Change to Cash investment option
    • Quitting investment in tobacco

Service providers

Service providers that may affect a material business activity at Qantas Super.

ServiceProviderABN
Master Custodian J P Morgan Chase NA43074112011
Internal auditor KPMG51194660183
AdministratorMercer Outsourcing (Australia) Pty Ltd83068908912
Shared services Qantas Airways Ltd16009661901
Centralised Portfolio Management / Investment ManagerParametric Portfolio Associates LLC89153743894
Investment ManagerArdea Investment Management Pty Ltd50132902722
Investment ManagerBain Capital Credit, LPN/A
Investment ManagerEllerston Capital Ltd34110397674
Investment ManagerInsight Investment Management (Global) LtdN/A
Investment ManagerJamieson Coote Bonds Pty Ltd165890282
Investment ManagerLiverpool Partners Private Equity Pty Ltd36634562486
Investment ManagerLongreach Alternatives Ltd25082852364
Investment ManagerMetrics Credit Partners Pty Ltd150646996
Investment ManagerPalisade Investment Partners Ltd68010529665
Investment ManagerPendal Institutional Ltd17126390627
Investment ManagerPerennial Value Management Ltd22090879904
Investment ManagerROC Capital Pty Ltd37167858764
Investment ManagerSquare Peg Technologies Pty Ltd16655408567
Investment ManagergoFARM Australia Pty Ltd42 600 232 111
Investment ManagerInspire Impact Manager Multi Strategy Fund I Pty Ltd20 654 152 637
Investment ManagerRFC Ambrian Funds Management Pty Ltd90 667 329 286
Investment ManagerFranklin Templeton Australia Limited76 004 835 849

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