Nobody likes fees. As a not for profit, your fees don’t go into shareholders’ pockets, but are used to provide you with great products, benefits and services.

Don’t just take our word for it. We’ve been rated as a ‘good value for money’ fund and our Gateway division has been awarded three gold medals by independent agency, Super Ratings.

How to calculate your fees and costs

Calculating how much you’ll pay in fees and costs each year can be difficult. The amount you pay depends on which division you’re in, what investment options you have and your level of insurance cover.

Administration fees
Investment fees
Insurance costs
Total fees and costs

This is a general summary of fees and costs. Please refer to the information booklets for your division for more details.

Fees for your division

  • Gateway division

    Most members who joined from 1 July 2013 and all members who are former employees of Qantas Group, spouse members or members with an income account are in the Gateway division.

    Administration fees – per annum, deducted monthly

    • $98 fixed fee + 0.23% of your account balance (capped at $1,200)1; plus
    • 0.01% APRA fee of your account balance

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    Your insurance cover is unique to you and so are the premiums you pay. You can check how much your monthly premiums are by logging into your account and visiting: Your super > Transaction history. Alternatively, your annual statement shows your insurance premiums deducted from your account.

    Other fees

    • Exit fee: $120.68 for each lump sum withdrawal, deducted at the time your payment is made (does not apply to income payments and partial withdrawals for an Income Account)
    • Family law information request: $100, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

    1If you hold a super and income account, the $1,200 cap will be applied to the total balance across both accounts in a financial year.

  • Division 1

    Administration fees – deducted annually

    An amount is deducted from your account on 30 June each year based on the administration expenses for Division 1. The amount is calculated as a percentage of contributions. View these costs by logging into your account and viewing your most recent statement or give the helpline a call.

    Investment fees – deducted from investment returns when they are applied to your account. Here are the estimated per annum fees for investment relating to your accumulation accounts:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread. 

    Insurance costs – deducted monthly

    • Your employer pays for your standard cover for total and permanent disablement (TPD) and disability
    • You pay an annual premium for standard cover for death (including terminal illness)
    • You also pay for any voluntary cover for death or death and TPD you take out
    • You can view these costs by logging into your account and viewing your most recent statement or give the helpline a call

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Divisions 2 and 3

    Administration fees

    Zero. Your employer pays your administration fees

    Investment fees – deducted from investment returns when they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    • Your employer pays for your standard cover for death (including terminal illness), disability (sometimes refered to as income protection in Division 3) and total and permanent disablement (TPD)
    • You pay for any voluntary cover for death or death and TPD you take out. View these costs by logging into your account and viewing your most recent statement or give the helpline a call

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Division 3A

    Administration fees

    Zero. Your employer pays your administration fees.

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

     Insurance costs – deducted monthly

    • $0.50 per week for your standard cover for death (including terminal illness)
    • If you transferred from the non-contributory section of the Australian Airlines General Superannuation Plan, your employer pays for your standard cover for death (including terminal illness) and total and permanent disablement (TPD)
    • You also pay for any voluntary cover for death or death and TPD you take out. View these costs by logging into your account and viewing your most recent statement or give the helpline a call

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Division 5

    Administration fees

    Zero. Your employer pays your administration fees.

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    • Your employer pays for your standard cover for death (including  terminal illness), total and permanent disablement (TPD) and income protection cover (if eligible)
    • You pay for any voluntary cover for death or death and TPD you take out. You can view these costs by logging into your account and viewing your most recent statement or give the helpline a call

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Divisions 6 and 7

    Administration fees – deducted monthly

    • 0.29% of your full time Superannuation Salary capped at $1,200; plus
    • 0.01% APRA fee of your account balance

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    Your insurance cover is unique to you and so are the premiums you pay. You can view these costs by logging into your account and viewing your most recent statement or give the helpline a call.

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Division 10

    Administration fees – deducted monthly

    You pay $1 per week, your employer covers the rest.

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    • A portion of your administration fee goes towards the cost of your standard cover for death (including terminal illness) and total and permanent disablement (TPD) (if eligible). Your employer pays the rest
    • The cost of your standard cover for income protection (if eligible) is deducted from your account each month
    • You also pay for any voluntary cover for death or death and TPD you take out
    • You can view these costs by logging into your account and viewing your most recent statement or give the helpline a call 

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

  • Division 15

    Administration fees

    Zero. Your employer pays your administration fees.

    Investment fees – deducted from investment returns before they are applied to your account. Here are the estimated per annum fees for each investment option:

    • Glidepath:
      • Take-off: 1.10%
      • Altitude: 1.02%
      • Cruising: 0.96%
      • Destination: 0.88%
    • Aggressive: 1.10%
    • Growth: 1.02%
    • Balanced: 0.88%
    • Conservative: 0.77%
    • Cash: 0.09%

    You are not charged for switching investment options and there is no buy-sell spread.

    Insurance costs – deducted monthly

    • Your employer pays for your standard cover for death (including terminal illness) and total and permanent disablement (TPD)
    • You pay for any voluntary cover for death or death and TPD you take out. You can view these costs by logging into your account and viewing your most recent statement or give the helpline a call 

    Other fees

    • Family law information request: $150, deducted at the time your request is made

    For more details on the fees and costs that apply to you view the relevant information booklets.

The fees and costs quoted on this page are current as at 1 October 2018

How we compare

Our mission is to ensure the fees you are charged deliver great products, benefits and services to meet your needs as a current or former Qantas Group employee. We may not have the lowest fees in the market, but we are proud of the benefits and services we offer. Take a look for yourself:

  • Access to simple financial advice at no additional cost
  • Gold star rated products
  • Automatic insurance cover that is linked to your salary*
  • Free access to a medical advice service for you and your family
  • safety-first approach to investing your money
  • Exclusive holiday deals

*Subject to eligibility criteria

Get help figuring out your fees

Super’s a complex thing, and the fees and costs can be too. We’re here to help if you want to know how much you pay in fees and costs.