You wouldn’t fix your car on your own (unless you’re an aircraft mechanic), so why would you have all the answers to something as complex your financial future? Just like in everyday life, it’s ok to ask for help with your finances.
As a member you get access to a range of advice options at no additional cost. Whether you prefer to discuss your super over the phone or read it online, we’re here to help you.
Make a phone appointment
Due to coronavirus and the need to practice ‘social distancing’, face to face appointments with Qantas Super cannot be booked at this time. However, we are still here to help you with your super. Simply book a phone appointment at a time that is convenient for you and we will call you to answer your questions.
There are two types of appointments for you to choose from:
- Super Advice: If you need advice about your super that takes into account your individual needs and circumstances
- Simple questions: If you need general advice and information about your super, for example learning how different aspects of your super work
If you need more immediate help, please call us on 1300 362 967.
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Meet the Super Advice team
If you’re a member of Qantas Super, you can get advice from a Super Adviser face-to-face at a time and location that suits you. Just 30 minutes of your day could set you up for life.
Get advice over the phone
Our friendly helpline are here to help answer your questions – no matter how big or little.
Prefer to chat over email?
No problem, simply log into your account and send us an email from there. We’re ready to help you.
Our Learning Hub can answer some of the questions you’ve always wanted to ask, helping you understand your super and the simple steps you can take to stay in control.
Attend a seminar
Our seminars are designed to help if you just want to understand the basics, are looking to grow and secure your money, or find out what your super insurance can do for you when you need it most.
Some financial advice is provided by Authorised Representatives of Guideway Financial Services Pty Ltd, ABN 46 156 498 538 (Guideway), Australian Financial Services Licence #420367. View part one and part two of the Guideway Financial Services Guide. Some financial advice is provided by Authorised Representatives and Representatives of Mercer Financial Advice (Australia) Pty Ltd, ABN 76 153 168 293, Australian Financial Services Licence #411766 (Mercer). Qantas Super does pay fees to Mercer for simple advice which are included in the fees paid to Mercer for administering Qantas Super. View the Mercer Financial Services Guide. Qantas Super and Qantas Airways Ltd do not provide, recommend or endorse Guideway or Mercer financial advice services and do not accept any liability for loss or damage caused by or related to the services. You should consider the terms and conditions that apply to the services. Qantas Super does not receive any commissions from Guideway or Mercer as a result of members using their financial advice services. You are responsible for any fees related to comprehensive advice.