HELP
All the ways in which we help members
We're here to help
To most people, super is confusing, but it doesn't need to be. It should be easy to understand and easy to do. This is why we're focused on helping our members not only understand what we do with their money, but actively engage in building towards a better life after work.
Things you can do online
Sometimes you just want to get something done. No talk, no fuss.
There’s plenty you can do online that means you can take key actions to grow your super, or make changes to your account. These simple tasks can be completed on this site, or by logging into the secure site using your member number and PIN.
Combine your super
One of the most important and easy things you can do is to combine your super accounts. Many of us have other accounts that we've collected during our working lives that may have balances that are being eroded by annual fees and charges. Combining your other accounts into your Qantas Super account is easy and can make a big difference when it comes to your life after work.
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Update your beneficiaries
A five minute task that can make a big difference to your family
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Reset your pin
It’s easy to forgot it, and easy to reset it
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Check my account balance
It’s good to know how your super is doing, check your balance and statements
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Update your details
Moved, or want email comms? Change or update your details here
Things you may need our help with
When things start getting a bit more complicated, you might need our help
If you do, there are plenty of ways we can help, starting with easy to understand information online, through to talking to one of our partner advisers, we’ve got it covered.
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Make a contribution
There are a few ways you can make extra contributions to your super savings. If you’re not sure which is the right way for you, check out the information below, or contact us and we’ll be happy to talk through your options.
Quick and easy things you can do to make
the most of your money
Combine your super
It only takes three minutes to combine your super and save money
Insurance
All our members benefit from insurance cover with their super. Why not check that the cover’s right for you?
Grow your super
Adding more to your super yourself, could help you achieve your goals sooner
Beneficiaries
Make sure your super savings are passed on to those you care about
Things you may want to speak to us about
If your financial life is complex, or even just feels like it is, it’s probably best to speak to someone who can help.
Sometimes you just need to talk to someone. Whether you just don’t get super (like most of us), or have other things to consider, like other investments or family considerations, talking it through can help get clarity and help get things done. Our support for members includes phone and face to face options and general and personalised advice, whatever you need to get you sorted.
Help with accessing your super
Did you know there are strategies that you can use to access your super towards the end of your career (subject to lots of conditions of course). This could mean that you can work less, but maintain your income. The main strategy for doing this is called ‘Transition to retirement’, which you may have heard of. If it sounds interesting, it’s definitely worth talking to one of our advice team, who would be happy to let you know if you meet the criteria.
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Other important things you might want to talk to us about
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Insurance claims
Leaving Qantas
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Help with other money
How much can I add to my super?
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Info booths
One of the many ways we support our members is our info booths at various locations across Australia. Stop by our pop-up information booth for a chat if you need information about your super. New dates and locations are coming soon.
Everything you need to help make
the most of your money
Whether you prefer to call us, do your own research, or take action right away, here’s everything you might need to start you on your road to enjoying life after work
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Get in touch
However you prefer to talk to us,
there’s a way to suit you
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Calculators
Not sure if you’ll have enough money saved away for life after work? Our calculator can help estimate your income in retirement
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3 minute task
If you want to tick one thing off your to do list, find out how to consolidate your money