MySuper product dashboard
This dashboard is designed to help you understand the returns, fees and level of risk of the Glidepath investment option and compare with other MySuper products.
Each year we are required to assess our performance, and based on that assessment, make an annual determination that we are promoting the financial interests of our members. A separate determination needs to be made for each product we offer.
We offer these products to members:
In relation to our MySuper and choice products we have established a number of objectives and outcomes we aim to achieve for members that relate to the Plan’s:
We have assessed our performance against these objectives and outcomes for the year ending 30 June 2021. A summary of the assessment in each of these areas is set out in more detail below.
And in relation to our defined benefit divisions, we undertake a comprehensive Actuarial Review every three years and you can view the latest report here.
The investment-related outcomes assessment considers the Plan’s investment strategies and compares the risk and returns achieved by each investment option to comparable products in the industry.
On a forward-looking basis the investment strategies for each investment option are consistent with its risk and return objectives. As at 30 June 2021 all investment options have a forward‑looking probability of 53-63% of meeting their stated return objectives over their recommended investment timeframes.
The options, benefits and facilities assessment considers whether our overall product and service offering is appropriate for our members. For this assessment we have considered the rating given to us by SuperRatings and the feedback that we have received from you, our members.
We have maintained our “Gold” rating from SuperRatings for our MySuper and choice products. The Gold rating is consistent with our member value proposition that “Qantas Super delivers the best product and services to meet my needs as a member”.
In our June 2021 member survey, overall satisfaction among members was 7.9 out of 10, which was consistent with the result the previous year. During FY2020/21 members also gave an average rating of 4.4 out of 5 when asked to rate their experience following interactions with our website, call centre and advice team. A rating of ‘1’ indicates a ‘poor’ experience ‘5’ and a rating of indicates an ‘excellent’ experience. We see these as positive results given the challenging year the aviation industry and our members experienced.
Taken together, the SuperRatings assessment and member feedback indicates that overall we are providing appropriate options, benefits and facilities to our members.
The rating is issued by SuperRatings Pty Ltd ABN 95 100 192 283 AFSL 311880 (SuperRatings). Ratings are general advice only and have been prepared without taking account of your objectives, financial situation or needs. Consider your personal circumstances, read the product disclosure statement and seek independent financial advice before investing. The rating is not a recommendation to purchase, sell or hold any product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings assumes no obligation to update. SuperRatings uses objective criteria and receives a fee for publishing awards. Visit superratings.com.au for ratings information and to access the full report. © 2021 SuperRatings. All rights reserved.
Overall, based on the outcomes calculated as at 30 June 2021, members are not disadvantaged because of the scale of, and within, the Trustee’s business operations.
We are able to design products specific to the characteristics of our members. The products we offer our members in general are competitive in terms of investments, insurance, and fees against other comparable products. Where the Plan’s products haven’t compared as well, the reasons are known, steps are being taken to improve the outcome for members and the issue did not directly relate to scale. In addition, the outcomes focussing on options, benefits, and facilities generally demonstrate that our members are satisfied that Qantas Super’s offering meets their needs, and their experience when interacting with the fund is positive.