The Qantas Super Board consists of five directors who are nominated and elected by our members, and five directors who are appointed by Qantas Airways Ltd. The member-elected directors are elected by the members in accordance with the Rules for the Nomination, Appointment and Removal of Directors.

Record of attendance

The Qantas Super Board schedules at least four formal meetings and a strategy session each year, but meets more frequently if required. We keep a seven year record of attendance at board meetings.

Company-appointed Directors

John Atkin: Chair

Qantas Super Board (Chair) | Investment Committee | Remuneration Committee | Nominations Committee (Chair) | Audit & Risk Committee
  • About John

    John was appointed to the Qantas Super Board on 7 March 2019. John is currently a non-executive director of IPH Ltd, Integral Diagnostics Ltd (both ASX listed) and of the Commonwealth Bank Officers Superannuation Corporation. He is also the Chair of the Australian Institute of Company Directors (AICD), and Vice Chair of Outward Bound International, Inc.

    Before his non-executive director career, John was most recently the CEO of The Trust Company, where he successfully steered the organisation through the GFC. Prior to this he spent six years as the National Managing Partner of Blake Dawson (now Ashurst) and 15 years as a Partner at Mallesons Stephen Jaques (now King & Wood Mallesons).

    John holds a Bachelor of Laws with 1st Class Honours from the University of Sydney and a Bachelor of Arts with 1st Class Honours in Pure Mathematics from the Australian National University.

Cecilia Ho

Investment Committee | Audit and Risk Committee | Insurance Committee (Chair)
  • About Cecilia

    Cecilia joined Qantas in 2007 and was appointed to the Qantas Super Board on 28 January 2015. She has over 15 years’ experience in Treasury-related roles.

    Cecilia is currently Treasurer Risk Management of Qantas Airways Limited and, as such, is responsible for the financial risk management for Qantas Group. This includes management of the jet fuel price risk, foreign currency risk including Qantas Airway’s committed capital expenditure program and its operating revenues earned in more than 80 countries, interest rate risk on Qantas’ debt and cash balance.

    Prior to joining Qantas, Cecilia was Treasury Dealer for Western Power. Cecilia holds a Bachelor of Commerce, Bachelor of Science, Graduate Diploma of Applied Finance and Investment, and Master of Business Administration.

Lorraine Berends

Insurance Committee | Investment Committee (Chair) | Member Experience Committee
  • About Lorraine

    Lorraine was appointed to the Board on 31 May 2019.

    Lorraine is an actuary and investment specialist with 40 years of experience. During her executive career, primarily at National Mutual and Marvin & Palmer Associates, Lorraine served on the boards of industry associations the Association of Superannuation Funds of Australia and the Investment Management Consultants Association (now the CIMA Society of Australia) and was awarded Life Membership of both associations.

    She is currently a non-executive director on a range of listed boards including Pinnacle Investment Management Group Limited and was previously a member of BT’s Superannuation Board and QSuper’s Investment Committee.

Andrew Monaghan

Audit and Risk Committee (Chair) | Nominations Committee | Remuneration Committee (Chair)
  • About Andrew

    Andrew Monaghan joined Qantas in 2005 and was appointed to the Qantas Super Board on 26 November 2014. He is the Chief Operating Officer, QantasLink, and Executive Manager Aviation Services.

    Andrew started at Qantas in the role of Airport Manager and has held several positions across the Group in portfolio areas including strategy, operations, services, transformation, property, HR, finance, audit, risk, and safety.

    Prior to joining Qantas, Andrew held a range of senior roles with Lincoln Electric, including serving as a Director of the Trustee of the Lincoln Electric Superannuation Plan. Andrew holds a Bachelor of Engineering.

Rachel Yangoyan

Member Experience Committee (Chair) | Audit and Risk Committee
  • About Rachel

    Rachel joined Qantas in 2003 and was appointed to the Qantas Super Board effective 10 November 2016. She is currently the Executive Manager Customer Experience & Operations. She was previously Chief Operating Officer, Qantas Australian Airports, and Executive Manager Loyalty Services.

    Trained as a Chartered Accountant, Rachel commenced her career at Ernst and Young in audit and first joined Qantas in 2003 in the internal audit department. Rachel has held a range of positions throughout her time at Qantas including strategy, transformation, revenue management, customer segmentation, operations and general management.

    Rachel holds a Bachelor of Business and is a qualified Chartered Accountant.

Member-elected Directors

Mark Thorpe: Group A

Insurance Committee | Investment Committee
  • About Mark

    Mark was elected to the Qantas Super Board on 12 June 2008. He is a First Officer on the Airbus 330 and has been a pilot with Qantas since 1999. Prior to becoming a pilot, Mark was an Actuary and worked with Towers Perrin as a superannuation consultant. He has more than 25 years’ experience in various roles in the superannuation industry.

    Mark holds a Bachelor of Economics, is a Fellow of the Institute of Actuaries of Australia, and is a Fellow of the Australian Institute of Company Directors.

    Mark’s final term and total tenure was extended for an additional 12 months by the Board on 28 May 2020, and his term is now set to expire on 12 June 2021.

Klair Safier: Group B

Audit and Risk Committee
  • About Klair

    Klair Safier was appointed to the Qantas Superannuation Board on 1 October 2020.  Klair joined Qantas as a crew member in 1989 and has held numerous facilitator and trainer positions. She is currently an International Customer Service Supervisor and Chartered Accountant.

    Klair has studied extensively achieving multiple academic qualifications including Master of Taxation Law and Financial Planning from the University of NSW, Master of Commerce from the  University of Sydney, Master of Professional Accounting from the University of Sydney, Graduate Diploma in Chartered Accounting from the Institute of Chartered Accountants, Diploma in Accounting, Certificate IV in Financial Services and Bachelor of Physiotherapy from the University of Queensland. Klair is a member of the Chartered Accountants Australia and New Zealand, a registered tax agent and registered ASIC agent.

    Klair served as Director and Secretary on the board of a property development company from 1999 to 2014.

Ryan Greaves: Group C

Investment Committee | Member Experience Committee
  • About Ryan

    Ryan was elected to the Board by Group C Members on 13 September 2019, and appointed as a Director on 19 September 2019. He is an aircraft maintenance engineer with Qantas based in Brisbane, Hangar Three.

    Ryan holds a Bachelor of Commerce, having majored in both Finance and Economics. He specialised in the areas of investment analysis, equity valuation, portfolio management, and macroeconomics.

Luke Murray: Group D

Member Experience Committee | Audit and Risk Committee | Investment Committee
  • About Luke

    Luke was appointed to the Board on 4 December 2017. He’s a Licensed Aircraft Maintenance Engineer based in Brisbane and has been with Qantas since 1987.

    Luke holds a Bachelor of Business (Accountancy) with Distinction from Queensland University of Technology and a Master of Commerce in Financial Planning from Griffith University.

Maria Cheung: Group E

Remuneration Committee | Nominations Committee | Insurance Committee
  • About Maria

    Maria was elected to the Board by Group E Members on 27 February 2020, and appointed as a Director on 12 March 2020. Maria is currently the Head of Wine and Retail Operations at Qantas Loyalty. She was previously Head of Service Delivery and Operations for Qantas Loyalty. Maria’s career with the Qantas Group spans over 30 years.

    Maria holds a Master of Business Administration from the Macquarie Graduate School of Management and a qualification in Project Management from the Australian College of Project Management. She has also completed training in the Lean Sigma Management Program and completed a Senior Management Development Program provided in house by Qantas in conjunction with the University of Technology, Sydney.

Management Team and Executive Office

Michael Clancy

Chief Executive Officer
  • About Michael

    Michael Clancy joined Qantas Super as Chief Executive Officer in November 2015.

    Michael has more than 25 years’ experience in the financial services industry, and is a specialist in the superannuation, investment, and insurance sectors. He is a Director on the Board of the Association of Superannuation Funds Australia (ASFA), representing the Corporate Super sector. He is also a Co-Founder and Director of the cloud-based digital wealth development, education & advice service, BigFuture.

    Prior to joining Qantas Super, Michael spent more than 15 years at the NAB in leadership roles in the Asset Management and Investment Platforms businesses. His key achievements included driving significant innovations such as nabtrade, MLC Wrap, and the MLC MasterKey Investment Protection product.

    Michael is currently a Director on the Board of Anglicare in Sydney, where he is the Chair of the Finance and Investment Committee. He has previously served as an Executive Director and Non-Executive Director on various Boards, including the Superannuation Trustee Boards of the NAB, WealthHub Securities Limited, Plum Financial Services Limited, National Corporate Investment Services Limited, and the CFA Society of Sydney.

    Michael holds a Bachelor’s degree in Finance and Economics from the University of Technology, Sydney, and is a Chartered Financial Analyst. He is a member of the Australian Institute of Company Directors, and the CFA Institute.

Andrew Spence

Chief Investment Officer
  • About Andrew

    Andrew was appointed as the inaugural Chief Investment Officer of Qantas Superannuation Limited on 28 July 2008. In this role Andrew is directly responsible for investment governance, objectives, strategy and risk, portfolio construction, manager selection within the agreed delegations matrix, investment implementation and liquidity management.

    Prior to joining Qantas Super, Andrew had 23 years’ experience in all aspects of professional money management with leadership roles in investment management and investment consulting. This included 20 years of hands-on portfolio management experience in both Australia and the UK including being sole portfolio manager for MLC’s high conviction, growth strategy with responsibility for over $1.5 billion in assets split between approximately 20 stocks.

    Andrew also spent three years at investment consultant Towers Watson with responsibility for key superannuation client relationships, strategic and people management across the investment consulting team, as well as being a decision-making member of the Australian equities manager research team.

    Andrew is an independent member of The University of Sydney’s Investment and Commercialisation Committee which he joined in August 2010, as well as a member of the Australian Institute of Company Directors.

    Educated at the University of East Anglia, Norwich, UK, Andrew holds a Bachelor of Science (Honours) in Accounting and Finance. Andrew completed Cornell University’s High Performance Leadership certificate in June 2016 and was recently awarded the prestigious 2017 London School of Economics Executive Education Scholarship.

Suzette Thurman

Chief Risk Officer
  • About Suzette

    Suzette joined Qantas Superannuation Limited in December 2019 as our Chief Risk Officer. In this role, Suzette is responsible for overseeing for the provision of risk management and compliance services for Qantas Super.

    Suzette has over 25 years’ experience in the superannuation sector, specialising in risk management, compliance, operations and project management. Prior to joining us, Suzette worked at First State Super for over 13 years in various risk and compliance related roles, most recently as Group Executive, Risk and Compliance. Suzette also spent time at APRA, where she worked for three and a half years as a Principal Analyst in one of its frontline supervisory teams.

    Suzette holds a Bachelor of Commerce from the University of Wollongong and a Certificate in Governance and Risk Management from the Governance Institute of Australia. In 2016, she also completed a course in Risk Management through the Harvard Business School Executive Education program. Suzette also served on the Board of the Australian Institute of Superannuation Trustees from April 2017 to December 2019.

Outsourced service providers

There are other companies which help Qantas Super achieve its objectives. These are known as outsourced service providers.

  • Mercer Outsourcing (Australia) Pty Ltd provides our administration services. This means they manage our member data, transaction processing and call centre.
  • Qantas Super also uses a global custodian to hold our assets and investment managers to invest our assets.

Visit our Corporate Governance page to see a list of the outsourced service providers which provide a service that may affect a material business activity of Qantas Super.

Other important stuff you might like to know

Corporate Governance

Exemplary governance is one of the core foundations of our business strategy

Reports

View our annual reports and financial statements

Media releases

Take a look at our latest releases to the media