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When you commence a period of stand down, any Standard Cover for death and total and permanent disability (TPD) will automatically continue during the stand down period for up to 12 months. If you have Voluntary Cover for death and TPD, this will continue while you are stood down as long as premiums continue to be paid.

If you are still stood down after this time, we’ll send you a reminder and you’ll be able to apply for an extension. This extension will be subject to the approval of the insurer and your employer. If you request for your cover to be reinstated after it has ceased, you may be required to provide evidence of good health.

How does being stood down affect me if I make a claim?

We are working closely with our insurers to consider how the stand down will impact the outcome of assessing claims. We know that the extent and nature of the stand down varies across the Qantas Group, and so the particular circumstances of each claim will be reviewed carefully. If you are unsure whether you were covered or have an eligible claim, we encourage you to submit a claim application for us to review with the relevant insurer.

What do I need to do?

You don’t need to do anything.

We're here to help

To understand these changes in more detail or discuss your insurance options, you can call us on 1300 362 967 or book an appointment with a Super Adviser.

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