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Qantas Super is a not-for-profit fund, which means all our fees go to providing you with the products and services you need to make the most of your super.

This also means we’re always conscious of expenses, and work hard to make sure the fees you pay are good value for money – over the last two years alone, for example, we have lowered admin fees and launched Thrifty, a lower-fee investment option.

At the same time, we’ve also maintained our focus on delivering for you. Leading independent research agency SuperRatings this year awarded our MySuper product a Gold rating for the 11th year in a row, while our Income Account picked up a Platinum rating1. SuperRatings assesses superannuation products across several criteria such as investment performance, fees, insurance, and member servicing.

In addition, all of our investment options provided strong performance over the medium to long term, and ahead of industry medians (except Thrifty which launched in 2021) over the past 3, 5, and 7 years2. While past performance isn’t necessarily a good indicator of future performance, we’re continuing to work hard to deliver strong investment results going forward.

While we’re proud of our products and services, we’re constantly looking to improve. That’s why we’re lowering costs again from 1 July 2023, when premium rates for total and permanent disablement (TPD) and income protection (IP) insurance cover are decreasing. We’re also pleased to advise that investment-related fees decreased for the 2022/23 financial year.

1The ratings are issued by SuperRatings Pty Ltd ABN 95 100 192 283 AFSL 311880 (SuperRatings). Ratings are general advice only and have been prepared without taking account of your objectives, financial situation or needs and are only one factor to be taken into account when deciding whether to invest in a financial product. Consider your personal circumstances, read the product disclosure statement and seek independent financial advice before investing. The rating is not a recommendation to purchase, sell or hold any product. Past performance information is not indicative of future performance. Ratings are subject to change without notice and SuperRatings assumes no obligation to update. SuperRatings uses objective criteria and receives a fee for publishing awards. Visit superratings.com.au for ratings information and to access the full report. © 2022 SuperRatings. All rights reserved.

2Performance for Qantas Super investment options is compared to the industry for each respective risk profile in the SuperRatings Fund Crediting Rate Survey as at 31 March 2023. Past performance is not a reliable indicator of future performance. Before considering whether Qantas Super is right for you, consider the PDS and TMDs.

Premiums for TPD and IP insurance cover are decreasing

From 1 July 2023, premium rates for TPD will be cut by 10 percent, while premium rates for IP cover will decrease by approximately 23 percent. The reductions in TPD premium rates will apply to both default and Voluntary Cover.

We have worked with our insurer, MetLife, to review premium rates considering the lessened impact of COVID-19 on the global aviation industry. We will continue to monitor this and other factors to ensure the insurance premiums you pay are fair.

As a Division 5 member, your employer pays for your default (or Standard) cover for death, TPD and income protection. This means that the premiums for this cover paid by your employer count as concessional contributions for you. For more information on concessional contributions, click here.

You can find the new premium rates here.

Investment-related fees have reduced

Investment-related fees for each of our investment options decreased during the 2022/23 financial year.

These are fees Qantas Super incurs in the management of our investment options, such as investment manager base fees, investment manager performance fees, brokerage, and stamp duty.

Rather than being charged directly to you as a member and deducted from your account like an Administration fee, these investment-related fees are incurred through the management of an investment option, and may take the form of reduced earnings that are passed on to you via credited interest rates.

To comply with regulatory requirements, super funds must use the investment-related fees and costs for the prior financial year in their Product Disclosure Statements (PDS).  This helps provide members with an estimate of investment-related fees that may be incurred for the next financial year.

The table shows the investment fees and costs (which include transaction costs and performance fees) for all Qantas Super investment options estimated for the 12 months to 30 June 2023. Our updated PDS, which will be issued on 1 July 2023, will contain additional detail regarding investment fees and costs for the 2022/23 financial year.

For comparison we’ve also provided information for the period to 30 June 2022.

For example, a balance of $50,000 in the Growth option has had a reduction of $110 in investment fees and costs in the 2022/23 financial year compared to the prior year.

You are not charged for switching investment options and there is no buy-sell spread.

Changes to when insurance cover stops and standard exclusions

There are a number of events which will cause your insurance cover to cease, such as not having enough money to cover the cost of your premiums, if you are on leave of absence for more than seven days (for IP cover), or if you cancel your cover. Under the current insurance policy terms, serving in the armed forces will cause a member’s insurance cover to cease. This means that insurance cover in Qantas Super can only be reinstated upon returning to work and successfully completing the underwriting process.

From 1 July 2023, service in the armed forces will no longer cause cover to cease, but will instead become an exclusion under the terms of Qantas Super’s insurance policy with our insurer.

Before 1 July 2023After 1 July 2023
Your cover ceases on the day before you commence service in the armed forces of any country, including Australia (excluding the Australian Defence Force Reserves not deployed overseas). In addition, an exclusion for any service in the armed forces (including the Australian Defence Force Reserves) applies for IP cover – that is, if you served before or after starting employment at the Qantas Group or served in the Reserves at any time. If you serve in the armed forces of any country, including Australia, your cover won’t cease. Instead, an exclusion will apply to any type of cover you have. For death and TPD cover, this means you won’t be paid an insurance benefit if your death, illness or injury, is directly or indirectly caused by your service in the armed forces of any country (where the service occurs on or after 1 July 2023 and after the date you joined Qantas Super), other than service in the Australian Defence Force Reserves not deployed overseas. The previous exclusion for service in the armed forces has not changed for IP.

A minor correction to eligibility for TPD

Last year, we got in touch to let you know about a few changes we made to the insurance available through Qantas Super.

As part of these changes, we amended a definition of TPD to make it fairer for members making a claim. Unfortunately, the communication we sent you had an omission – we incorrectly removed a note specifying that members of Divisions 3A, 5, 6, 7, and 10 may be eligible to make a claim for default TPD cover under the definition of ‘Part (b) Specific Loss’.

The definitions of TPD currently apply as follows:

DivisionIf you are employed or have been unemployed for less than 6 monthsIf you have been unemployed for 6 months or more or are occupied in home duties
3A, 5, 6, 7, 10 Part (a), (c) or (d) applies1Part (c) or (d) applies1

1If you joined Qantas Super in a division other than Gateway and have continuously held cover since before 1 July 2013, an additional part (b) Specific loss is available to you.

These definitions are:

  • Part (a): Any occupation
  • Part (b): Specific Loss
  • Part (c): Activities of Daily Work
  • Part (d): Home Duties

You can find each of these definitions here.

We're here to help

If you have any questions about this and what it means for you, you can book a one-on-one appointment with a Super Adviser as part of your membership.